Support at Home

Support at Home Program... replaces the Home Care Packages Program

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PLEASE NOTE:  Due to recent changes to Aged Care Legislation, our website is currently under redevelopment.

For information about the "Support at Home Program" please call: 02 6571 2300

Click the button below to download the "Support at Home" Price List.

Download Price List

Support at Home Program, support you to be independent and remain living at home for as long as possible.

Support at Home Programs, are funded by the government and offer a wide range of services you can choose to suit your individual needs. The services are flexible and enable choice and control to support you and your unique needs.

With a Support at Home package with Ourcare services you can pick the services that work best for you and get help to live safely and comfortably within your own home.

 

Services Available 
Personal Care
Help with showering, getting dressed and your unique personal care needs. 
Domestic Assistance Support with chores like cleaning, washing clothes and cooking meals.
Social Support Caring and friendly support to access the community and events.
In-Home Respite
Care at your home to give your family or support network at break.
Lawn and Garden Yard work including mowing and general gardening.
Nursing Healthcare such as wound care from a Registered Nursing Professional.
Physiotherapy Exercises and treatments to assist with your mobility and a healthy body.
Occupational Therapy An assessment from a qualified professional to provide advice and information to live safety in the home and community.
Assistive Technology Assistive Technology includes any item, piece of equipment, or product system that is used to increase or improve the functional ability of someone to use in the home or everyday tasks.
Home Modifications Modifications to your home to meet your individual needs to stay at home.
Transport Transport to or from home and around the Singleton and surrounds.

 

 

Clinical Supports
 Support Type  Price Weekdays  Price Weekends & Public Holiday
Nursing RN  $143.75 per hour Saturday - $ 184.00 / Hour
Sunday - $202.70 / Hour
Public Holiday - $238.65 / Hour
Nursing EN  $126.25 per hour  
Independance
 Support Type  Price Weekdays  Price Weekends & Public Holiday
Assistance with self-care and activities of daily living  $97.50 Per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
 Individual social support  $97.50 per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
Accompanied activities $97.50 per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
Active Living Centre $70.00 per hour  
Cultural Support $97.50 per hour  
Digital Education and Support $97.50 per hour  
Respite - In home $97.50 per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
Group Social Support 4.5hrs $65.00
8.5Hrs $100.00
 
Transport Bus Rates – one way:
• Singleton Town $7.50
• Heights/Hunterview $10.00
• Up to 10kms $10.00
• Up to 25kms $20.00
Medical Drive - As quoted.
Social Drives - As quoted.
 

 

 

Clinical Supports
 Support Type  Price Weekdays  Price Weekends & Public Holiday
Nursing RN  $143.75 per hour Saturday - $ 184.00 / Hour
Sunday - $202.70 / Hour
Public Holiday - $238.65 / Hour
Nursing EN  $126.25 per hour  
Independance
 Support Type  Price Weekdays  Price Weekends & Public Holiday
General House Cleaning  $97.50 Per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
 Laundry Service

Charged at per item:
• Apron $2.40
• Sheets - (Single) $2.40 - (Double & Queen) $2.80
• Pillowcases (Including waterproof) $2.00
• Washers $1.50
• Tea Towels $1.60
• Kylies $3.50
• Bath Mats $2.50
• Hand Towels $2.00
• Towels - (Small) $ 2.50 - (Large) $3.50
• Bed Spreads, Blankets, Chair Pads $4.00

Delivery: Singleton $10.00 per service unless with a service booking - Maitland & Cessnock $20.00 unless with a service booking

 
Shopping Assistance $97.50 per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
Gardening As quoted  
Home maintenance repairs As quoted  
Meal Preparation $97.50 per hour Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour
Meal Delivery No Fee - We are a proud member of the Meals on Wheels network! Saturday - $124.80 / Hour
Sunday - $137.50 / Hour
Public Holiday - $161.85 / Hour

 

 

Allied Health
Support Type
Price
Occupational Therapy $194.00 Per hour or as quoted.
Physiotherapy (Initial Visit) As quoted
Physiotherapy (15 min blocks)
As quoted
Dietician $162.50 per hour

 

 

Care Management
Support Type
Price
The Australian Government withholds funding from your Support at Home Package for Care Management. Ourcare claims payment for your care management directly from Government. 10% of the value of your Support at Home package.

 

 

Other Services
Support Type
Price
Alarms As quoted
Hairdressing Ladies: $45.00    Mens: $25.00

 

Please be aware penalty rates apply for Saturday, Sunday, afternoons, night and public holidays.
If you need to reschedule or cancel your service, please contact us as soon as possible. Cancellation fees will apply for late notice of more than 1 day. No exit fees apply should you choose to change providers.

If your unique needs change, or if you have any questions about any of your charges, please contact our Support at Home Team on 65712300.

Ourcare Services has a proud history supporting the Hunter Valley Community.

Our team of wonderful, professional staff look forward to welcoming you to our organisation.

How to access - Home Care Packages

How to obtain these services

If you have higher care needs and are considering accessing home care, you will first need to contact My Aged Care.

Call MY AGED CARE on 1800 200 422, or go to

www.myagedcare.gov.au

  • If your care needs indicate you might need a Home Care Package, My Aged Care will refer you to an Aged Care Assessment Team (ACAT) to complete an assessment. This assessment will identify whether you have high or low-level care needs.
  • An ACAT member will talk to you about your current situation and assess and approve your eligibility to receive Australian Government-subsidised aged care services. These assessments are free.
  • You are welcome to have someone else—perhaps a friend, family member or your carer—attend your assessment for extra support.
  • Don’t forget to tell them, you would like services provided by Ourcare Services.

HOME CARE PACKAGE PRICING

Ourcare pricing is competitive and is available on My Aged Care www.myagedcare.gov.au.

For an appointment to see how we may be able to help you or a loved one, our friendly staff are on hand to assist – just call on 65 712 300

Book this services !

Would you like more information or to book this services? Please call - 02 6571 2300, or click on the button below for email contact.

More information