Home Care Packages

Home Care Packages Levels 1 - 4... many of services available

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Home Care Packages support you to be independent and remain living at home for as long as possible.

Home Care Packages are funded by the government and offer a wide range of services you can choose to suit your individual needs. The services are flexible and enable choice and control to support you and your unique needs.

  • LEVEL 1 HOME CARE PACKAGE - is offered to support you if you have a need for just a little extra help. This may include a need for personal care, household or domestic assistance, social support, some transport locally, meals or shopping, or support with rehabilitation.
  • LEVEL 2 HOME CARE PACKAGE - is designed to you if you have moderate care needs. Services can include the loan of basic equipment along with the services such as domestic assistance, personal care, social support, transport locally, meals, shopping or rehabilitation.
  • LEVEL 3 HOME CARE PACKAGE - is offered to support people who have higher level needs, which may include a need for personal care, household assistance, meals and medications, Transport for appointments, nursing or allied health input, support with memory or behavior changes, or assistance with aids and appliances.
  • LEVEL 4 HOME CARE PACKAGE - is provided to support people with complex health care needs. Services often include Nursing Care and the loan of aids and equipment in addition to all other support services.

How to access - Home Care Packages

How to obtain these services

If you have higher care needs and are considering accessing home care, you will first need to contact My Aged Care.

Call MY AGED CARE on 1800 200 422, or go to


  • If your care needs indicate you might need a Home Care Package, My Aged Care will refer you to an Aged Care Assessment Team (ACAT) to complete an assessment. This assessment will identify whether you have high or low-level care needs.
  • An ACAT member will talk to you about your current situation and assess and approve your eligibility to receive Australian Government-subsidised aged care services. These assessments are free.
  • You are welcome to have someone else—perhaps a friend, family member or your carer—attend your assessment for extra support.
  • Don’t forget to tell them, you would like services provided by Ourcare Services.


Ourcare pricing is competitive and is available on My Aged Care www.myagedcare.gov.au.

For an appointment to see how we may be able to help you or a loved one, our friendly staff are on hand to assist – just call on 65 712 300

Book this services !

Would you like more information or to book this services?
Please call - 02 6571 2300, or click on the button below for email contact.

More information