Aids and Equipment

Aids and Equipment... like continence aids and supplements

help walkingAll can be supplied under your Home Care Package.

Home care packages are not intended to be an aids and equipment scheme. However, some aids and equipment, including custom made aids, can be provided when they are identified in your care plan and the item can be provided within the budget available for the package.

Package funds can also be used towards a motorised wheelchair or motorised scooter. However, given the high cost of these items, it is expected they would be leased rather than bought.

The package funds are capped. Where possible, the cost of any aids and equipment must be met within the package funds. If there are not enough funds in the package, you will need to pay any additional costs.

If package funds are used to buy, or contribute towards the cost of, aids and equipment such as a motorised wheelchair or scooter, there needs to be clear documentation between you and the service provider as to:

  • whether it is leased or who owns the item
  • what will happen to it when you leave the package
  • who is responsible for ongoing maintenance and repair costs.

The agreed responsibilities must be written down and included in your home care agreement.

You can also use state-based aids and equipment programs and access specialised aids and equipment schemes where there is a need for support.


How to access - Home Care Packages

How to obtain these services

If you have higher care needs and are considering accessing home care, you will first need to contact My Aged Care.

Call MY AGED CARE on 1800 200 422, or go to

  • If your care needs indicate you might need a Home Care Package, My Aged Care will refer you to an Aged Care Assessment Team (ACAT) to complete an assessment. This assessment will identify whether you have high or low-level care needs.
  • An ACAT member will talk to you about your current situation and assess and approve your eligibility to receive Australian Government-subsidised aged care services. These assessments are free.
  • You are welcome to have someone else—perhaps a friend, family member or your carer—attend your assessment for extra support.
  • Don’t forget to tell them, you would like services provided by Ourcare Services.


Ourcare pricing is competitive and is available on My Aged Care

For an appointment to see how we may be able to help you or a loved one, our friendly staff are on hand to assist – just call on 65 712 300

Book this services !

Would you like more information or to book this services?
Please call - 02 6571 2300, or click on the button below for email contact.

More information